Shipping Policy

Last Updated: September 2026

At Gym Workout Gear (accessible via https://gymworkoutgear.com), this page explains what happens between the moment you place an order and the moment a box lands at your door. It is written to be read before you buy, not after something goes sideways.

Shorts and base layers are light, flat, and quick to pack, which is why one flat rate covers everything and why most orders move within a couple of days. Training gear also tends to be bought for a specific week, so the dates below are the ones we plan against and the ones we will keep you posted on if they slip.

By placing an order on our website, you agree to the terms set out below. If something about your delivery is not answered here, email us at [email protected] and we will be glad to help.

1. Shipping at a glance

2. Where we ship

We ship to residential and business addresses in all 50 US states. We do not currently ship to P.O. Boxes, APO and FPO addresses, US territories, or destinations outside the United States. If your situation falls just outside one of these, write to us anyway. If an address sits in one of those grey areas, tell us what it is and we will check whether a carrier can reach it before you pay.

3. What shipping costs

Shipping is $4.95 per order. It does not change with the number of items, the weight of the box, or the distance it travels. There are no fuel surcharges, no oversize fees, and no handling fee added at checkout. Sales tax is calculated at checkout where applicable.

4. The order cutoff

Orders placed before 5:00 PM EST, Monday to Friday, are picked up the same day and enter handling immediately. Orders placed after that time, or on a weekend or public holiday, start handling on the next business day. The cutoff is the same all year, which makes it easy to work out whether an order will move today or tomorrow.

5. Handling

Handling takes 1–3 business days. That covers picking your sizes, checking the items against the order, packing them flat, and generating the label. Orders with several items ship together unless one of them would hold the rest up.

6. Transit and total delivery time

Once a parcel is with the carrier, transit runs 5–7 business days depending on how far it has to travel. Handling and transit together put most orders at your door within 6–10 business days of the order being placed. Delivery estimates are estimates, not guarantees, and the section on delays below explains what we do when one slips.

7. Carriers

We ship with USPS, UPS, and FedEx. The carrier is chosen by destination and parcel size, and the one carrying your order is named in your shipping confirmation email.

8. Tracking your order

A tracking number is emailed as soon as the parcel leaves us. Numbers can take a few hours to become active on the carrier's system, so an empty result on the first check is normal. You can look the number up any time on Order Tracking.

9. Split shipments

If part of an order is ready and part is not, we will ask before splitting it. When a split does happen, each parcel gets its own tracking number and you are not charged twice for shipping.

10. Address accuracy

Check the shipping address before you confirm the order, including apartment or unit numbers. If you spot a mistake afterwards, write to us straight away. While the order is still with us we will simply correct it, and once it has left we will contact the carrier on your behalf and try to have it redirected.

11. Undeliverable and returned parcels

Parcels come back to us when an address cannot be reached or a delivery is not collected in time. When that happens we email you, confirm the address, and send it out again at no extra shipping cost. If you would rather not receive it, we refund the order in full instead.

12. Lost or stolen parcels

If tracking shows delivered and the parcel is not with you, tell us. We open the carrier trace ourselves rather than asking you to chase it, and while it runs it is worth checking with neighbors at the same time. A confirmed loss is replaced or refunded in full, including the original shipping.

13. Damaged parcels

Email us within 7 days of delivery with a photo of the item and the packaging. Damage cases go to the front of the queue and are settled with a replacement or a full refund including the original shipping. Usually there is no need to send the item back. When there is, we email you a prepaid return label that covers it.

14. Delays

Weather, carrier backlogs, and peak volume all slow parcels down at times. When we can see that an order is running behind, we email you before you have to ask. If a delay defeats the point of the order, you can still cancel it after dispatch: refuse the delivery, or write to us and we will email a prepaid return label so it costs you nothing.

15. Holiday schedule

We do not ship on federal holidays and carriers do not collect on them. Orders placed on a holiday start handling on the next business day, and the days around major holidays run slower on the carrier side than the estimates above.

16. Returns and cancellations

Returns, exchanges, and refunds are covered by the Return & Refund Policy. Cancelling or changing an order before it ships is covered by the Cancel & Change Order Policy.

17. Changes to this policy

We may update this policy as carriers and rates change. The revised version is posted on this page with a new date at the top, and the terms that apply to your order are the ones published on the day you placed it.

Shipping questions

Anything about an address, a carrier, or a parcel that has gone quiet can go straight to the inbox below.

Thank you for shopping with us, and for putting the gear to work.